HELP CENTER

How to unlock trade?

To make a trade available to you, you need to meet several conditions:
  1. Have level 30 or higher.
  2. Enable two-factor authentication in Epic Games.
  3.  And if you got Rocket League from a free account you must spend 5 USD through in-game shop - buy 500 credits, a starter pack or eSport tokens.


LEVEL


       From April 7, to unlock the exchange, you need to reach the 30th level of the account
(you can view it in the game → Career → Stats → Graph: XP level).

       Before trades are available, players must:
- reach level 30 and have 50 or more minutes played in online matches.

Accounts from level 30 to level 99:
  • can trade 10 times a day;
  • limit 2000 credits per trade.

Accounts of level 100 to level 249:
  • unlimited number of trades per day;
  • limit 10,000 credits per trade.

Accounts of level 250 amd higher:
  • unlimited number of trades per day;
  • limit 100,000 credits per trade.



       Getting the 30th level, you open access to the trade, but with the restrictions described above. On the day of purchase, we strongly ask you not to make other trades, or keep a careful record of the number of trades you made this day.

       If the trade limit is exceeded and you try to send an exchange offer, you will receive this notification:





TWO-FACTOR AUTHENTICATION


YOU NEED TO ENABLE TWO-FACTOR AUTHENTICATION. IT DOESN'T MATTER IF YOU'RE FROM STEAM, EPIC, OR CONSOLES!


       On February 16, an update was released, after which both participants of the trade need to enable two-factor authentication in Epic Games. Otherwise, TRADE WILL BE UNAVAILABLE!

       We connect the two-factor in 3 points:

       1) Account (you can only log in to it from the browser, if you go through the launcher, you will still open the site).

       I don't use epic, what should I do?


       The points are all the same, but how do I log in to the account that Rocket League is connected to? So we go to the Epic Games site.

Right top corner → Sign In


Log in using Steam/Playstation Network/XBOX Live. Next, you will either be added to your account, or you will be asked to register it. After this procedure, you do not need to link your platform and epic, everything is already working. It remains to enable two-factor authentication:



2) After logging in, go to your account → Password & Security:



3) Wind down and connect any of the three types:
  • The first method is using your phone and the Google Authenticator app;
  • The second is via a phone number and SMS;
  • The third is via email.

All you need to do then, re-enter the game and the trade will already be available.


THE FOLLOWING IS A GUIDE FOR EPIC GAMES USERS WHO PURCHASED THE GAME FOR FREE.




To unlock trading, you must spend 5 USD through in-game shop - buy 500 credits, a starter pack or eSport tokens.

Where are credits, cyber tokens or pack purchased in the game?

1) Go to the Item Shop:



2.1) You can buy credits:



2.2) You can buy cyber tokens:



2.3) You can buy any pack:


Then choose a convenient payment method and purchase the selected items.
After that, you need to re-enter the game and the trade will already be available.

Dear customers, do not make suggestion! If you have any questions, don't be afraid to ask. If you have any doubts, PLEASE CONTACT us, we will respond and help you.


With respect,
BallChaser store administration