HELP CENTER

How to submit an order?

This article is especially for new players and buyers.

First of all, you need to unlock trading. You can see how to do this in this article:

How to unlock trade?

Next, go to our website
All the things are buying on our website https://ballchaser.net/
Beware of scammers and always check the link.



       First, you should choose the platform on which you want to purchase items. This must be done, because the game does not allow you to transfer things from the computer to the console through trading, and vice versa.

*Coming soon*

If you choose the wrong platform, we will not be able to deliver your order!

(Xbox and Playstation are still in development and coming soon)


       After selecting the platform, you can choose the items you like. By the way, you can view each item by clicking on the "View item" button.


       You can also choose the color of the item you like in the drop-down list (crimson pointer) and see other decals here below (purple pointer).


       To return to the list of decals, you can click "Other items" or on the cross in the corner (cobalt pointers).

       Click on any point in the image or on the "Add to Cart" button to add the product to the cart. Here you can change the quantity (purple pointer) of the desired product (crimson pointer) or remove unnecessary items (purple pointer).


       Depending on the selected platform, you will need to enter different account details.

  • For Steam you need to enter (any of the list):
  1. Link to the steam profile;
  2. Steam friend code;
  3. Link to add to friends steam.

We don't need a steam-trade link! Trades in the rocket league do not relate to trades in the steam. If you provide a trade-link, we will not be able to deliver your order.


  • For Epic Games you need to enter your Epic Games Display Name (you can find it in the side menu of the game or in the Epic Games account);

  • For Playstation you need to enter your PlayStation nickname (PSN);

  • For Xbox you need to enter your Xbox nickname (GamerTag).

       After that, you need to enter the email address to which you will receive an email with information about the order (order number, your order and the seller's nicknames).



       Next, you can enter a comment to the order if it is necessary and click the check mark, thereby you confirm that the trade is unlocked on your account as well as with the privacy policy and user agreement.

       Finally, choose the payment method that is convenient for you and, after checking the correctness of filling out the forms, submit an order.

       After payment your order is processed and an email is sent to you.



Dear customers, do not make suggestion! If you have any questions, don't be afraid to ask. If you have any doubts, PLEASE CONTACT us, we will respond and help you.


With respect,
BallChaser store administration